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Anonymous feedback is great because I get really honest responses. I'm consistently surprised at how impassioned the comments are, but that tells me something about my users. Equally I completely respect their choosing to leave feedback anonymously - when I've had a poor experience on a site I don't want to jump through hoops to tell someone about it, I just want to vent - and that's something that FreeRangeFeedback facilitates, but more than that it helps me derive value from their feedback.

Landmark day. FreeRangeFeedback is a becoming a fully ledged commercial service. We've been working on the pricing page which should go live later today. The pricing is based on a the volume of traffic a site attracts, but is strongly geared towards attracting start-up businesses. The premise is that if I'm starting a website, I can put my users at the very centre of whatever I do by deploying FreeRangeFeedback from the very conception of the idea.

Embedding javascript code from another website means that it will execute in cooperation with yours. There are a few instances where our code could interfere with yours and they are documented here. I would like to underline that any such interference is incredibly unlikely.

The process of leaving feedback is simple. Clicking the Feedback link opens a comment on the page, with a textbox for you to type your feedback into.

This gives the comment a title, but there's a lot more you can do with it.

Moving
Click and drag the titlebar or the body of the comment to move it around the page.

Adding posts
Click the 'Add' button to leave more detailed feedback. These posts can be added or deleted at any point.

Pointing